1. Introduction & Scope
Welcome to Parv Financial Services (“Company”, “We”, “Us”, or “Our”) (GSTIN: 10OCHPS7931B1ZJ). This Privacy Policy explains how we collect, store, process, transfer, and safeguard your personal, financial, and credit information when you visit our website (https://parvfinancialservices.com), submit loan applications, interact with our franchise network, or utilize our financial advisory services.
By accessing our platform or submitting loan queries, you explicitly agree to the terms of this Privacy Policy and consent to the processing of your personal information in accordance with the Digital Personal Data Protection Act (DPDP Act, 2023), Reserve Bank of India (RBI) guidelines for lending intermediaries, and relevant Indian privacy laws.
2. Information We Collect
To facilitate loan evaluation, underwriting, and disbursal through our partner banks and NBFCs, we collect the following categories of information:
- Personal Identification Data: Full name, Father’s/Spouse’s name, date of birth, gender, marital status, nationality, and photograph.
- Government-Issued Identity & Address Proofs: PAN Card number, Aadhaar number (or 16-digit Virtual ID), Passport details, Voter ID, or Driving License.
- Contact Details: Mobile number, email address, permanent residential address, present address, and emergency reference contacts.
- Financial & Employment Data: Monthly salary, employer name, designation, bank account statements, salary slips, Income Tax Returns (ITR), GSTR-3B filings, existing running loan obligations, and credit score (CIBIL/Experian).
- Technical & Log Data: IP address, device model, operating system, browser type, visit timestamp, and referral sources collected via cookies and security audit logs.
3. How We Use Your Information
We use your collected personal information strictly for legitimate financial and operational purposes, including:
- Evaluating loan eligibility and matching your profile with partner Scheduled Commercial Banks and RBI-registered NBFCs.
- Fetching credit history from authorized Credit Information Companies (such as CIBIL, Experian, Equifax, and CRIF High Mark) upon your consent.
- Completing mandatory Know Your Customer (KYC), anti-money laundering (AML), and fraud prevention checks.
- Processing loan sanctions, bank submissions, payout processing, and EMI reminder notifications.
- Providing ongoing customer support, answering inquiries, and improving website performance.
4. Data Sharing & Third-Party Disclosure
Your information is shared only under strict confidentiality agreements with:
- Partner Lending Banks & NBFCs: SBI, HDFC Bank, ICICI Bank, Axis Bank, Bank of Baroda, Tata Capital, and registered lending partners for processing your application.
- Credit Rating Bureaus: CIBIL, Experian, Equifax for credit profiling.
- Statutory Authorities: Law enforcement or government regulatory bodies when mandated under applicable laws or court orders.
5. Data Security & Encryption Standards
We enforce industry-standard security safeguards to protect your personal information against unauthorized access, loss, or disclosure:
- 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted using Transport Layer Security (TLS 1.3).
- Secure Encrypted Storage: Sensitive data (such as Aadhaar and PAN numbers) is stored using AES-256 encryption at rest.
- Role-Based Access Control (RBAC): Internal staff access is strictly restricted based on verified operational necessity.
6. Your Rights & Choices
You possess the following rights regarding your personal information:
- Right to Review & Rectify: You may request access to or correction of inaccurate personal data.
- Right to Withdraw Consent: You may withdraw your consent for promotional communications at any time.
7. Contact & Grievance Redressal Officer
In accordance with the Information Technology Act 2000 and DPDP Act 2023, if you have any questions, concerns, or grievances regarding our Privacy Policy or data handling practices, please contact our designated Grievance Officer: